Post by account_disabled on Mar 9, 2024 6:47:02 GMT
Federico Ranero, CEO of Uber Mexico, indicated that since its arrival in Mexico the company has recorded more than 1,000 million trips in the vehicles of its driver-partners and confirmed that it is committed to the safety and integrity of both its drivers and its users. .
In relation to the complaints that exist that Uber does not collaborate in complaints or provide information when the drivers of its vehicles are involved in accidents, he argued that “it is not a denial of data and it is just a bad reputation created by social networks. We only provide information to the competent authorities.”
Regarding complaints on social networks and the media that Uber does not pay insurance in cases of accidents or assaults on driver-partners, he said that the system only applies when they have the app on and providing a service.
He stated that "we cannot be Chile Mobile Number List responsible when the driver is on the street without providing the service, there the insurance does not apply, therefore, they are invited to take out a second insurance for their unit."
He affirmed the above when signing a security agreement with the Citizen Council for Security and Justice of Mexico City (CCSJ), focused on the safety of drivers and users of the Uber system.
With this action, Uber undertakes to respond in a short time to complaints that reach the Safety Line, in addition to providing information on the mode, time and place of relevant cases to share with the authority.
Additionally, both parties will hold information sessions on security, crime prevention, prosecution and administration of justice, aimed at driver partners of the Uber application.
He reported that among Uber's advances in safety are the implementation of the 911 emergency button, coupled with its internal quality controls and training for drivers, who undergo extensive security filters since only 12% of those who register for the company are accepted.
The agreement makes available to Uber users and driver partners the legal advice and psychological guidance services that the Council provides through the Safety Line and the Trust Chat, both available at 5533 5533 for free, 24 hours a day. of the day, 365 days a year.
Uber has more than 250 thousand driver-partners and since 2018 they have been invited to report crimes such as robberies of pedestrians, motorists and human trafficking.
He accepted that the company has a collaboration agenda with other private and public entities, such as the 911 Button to connect with the C5 Command Center and immediately report the impact on the safety of the driver and passenger.
“The agreement aims to strengthen the security strategy, both local and federal, from the citizen level. The specific commitment is to exchange information expeditiously to support the investigation of crimes, especially human trafficking,” highlighted Salvador Guerrero Chiprés, president of the Citizen Council.
He indicated that in 2019 the Safety Line has received 20 reports from users related to Uber, of which 55% reported a crime such as sexual harassment and threats, while the remaining percentage reported issues related to the service.
So far this year, this line has received 23 calls from Uber drivers reporting suspicious situations related to possible cases of sexual exploitation in various states such as Querétaro, Chihuahua, Mexico City and Baja California.
One of those calls managed to save three women in the state of Morelos, specifically in the municipality of Cuautla.
In relation to the complaints that exist that Uber does not collaborate in complaints or provide information when the drivers of its vehicles are involved in accidents, he argued that “it is not a denial of data and it is just a bad reputation created by social networks. We only provide information to the competent authorities.”
Regarding complaints on social networks and the media that Uber does not pay insurance in cases of accidents or assaults on driver-partners, he said that the system only applies when they have the app on and providing a service.
He stated that "we cannot be Chile Mobile Number List responsible when the driver is on the street without providing the service, there the insurance does not apply, therefore, they are invited to take out a second insurance for their unit."
He affirmed the above when signing a security agreement with the Citizen Council for Security and Justice of Mexico City (CCSJ), focused on the safety of drivers and users of the Uber system.
With this action, Uber undertakes to respond in a short time to complaints that reach the Safety Line, in addition to providing information on the mode, time and place of relevant cases to share with the authority.
Additionally, both parties will hold information sessions on security, crime prevention, prosecution and administration of justice, aimed at driver partners of the Uber application.
He reported that among Uber's advances in safety are the implementation of the 911 emergency button, coupled with its internal quality controls and training for drivers, who undergo extensive security filters since only 12% of those who register for the company are accepted.
The agreement makes available to Uber users and driver partners the legal advice and psychological guidance services that the Council provides through the Safety Line and the Trust Chat, both available at 5533 5533 for free, 24 hours a day. of the day, 365 days a year.
Uber has more than 250 thousand driver-partners and since 2018 they have been invited to report crimes such as robberies of pedestrians, motorists and human trafficking.
He accepted that the company has a collaboration agenda with other private and public entities, such as the 911 Button to connect with the C5 Command Center and immediately report the impact on the safety of the driver and passenger.
“The agreement aims to strengthen the security strategy, both local and federal, from the citizen level. The specific commitment is to exchange information expeditiously to support the investigation of crimes, especially human trafficking,” highlighted Salvador Guerrero Chiprés, president of the Citizen Council.
He indicated that in 2019 the Safety Line has received 20 reports from users related to Uber, of which 55% reported a crime such as sexual harassment and threats, while the remaining percentage reported issues related to the service.
So far this year, this line has received 23 calls from Uber drivers reporting suspicious situations related to possible cases of sexual exploitation in various states such as Querétaro, Chihuahua, Mexico City and Baja California.
One of those calls managed to save three women in the state of Morelos, specifically in the municipality of Cuautla.
